Terms of Service

Last updated: September 25, 2026.

Service

Auditor Voice provides call answering, messaging, scheduling, and automation solutions configured to fit the needs of the business.

Setup and scope

Available features depend on the plan, volume, integrations, and configuration agreed upon. Some features may require third-party services or specific technical compatibility.

Pricing and usage

Plan prices, setup fees, and included usage are shown on our website. The Starter plan includes 100 calls per month; additional calls are billed at $0.50 each. Setup fees are one-time and non-refundable once setup has begun.

Fair use

"Unlimited calls" on Pro and Premium covers the normal call volume of a single business operating as described during setup. It does not cover automated or bulk calling, reselling the service, or volume far above typical use for similar businesses. If usage consistently exceeds normal levels, we will contact you first to review it and, if needed, propose a more suitable plan or custom quote. We will not suspend service without prior notice, except in cases of abuse or unlawful use.

Availability

We work to keep the service available, but we do not guarantee uninterrupted operation. Interruptions may occur due to maintenance, third-party providers, telecommunications, or causes beyond our control.

Client responsibility

The client is responsible for providing accurate information about hours, services, prices, staff, calendars, and business rules, and for reviewing that the configuration is appropriate before using it with their customers.

Privacy and compliance

The client must use the service in accordance with the laws and rules applicable to their communications, consent, privacy, and messaging.

Contact

For questions about these terms, write to fabian@auditorvoice.com.